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Careers


Why work at ReferWell

ReferWell™ is a rapidly-growing venture-backed healthtech company with offices in Brooklyn, Manhattan and South Carolina.

Our mission is to streamline the delivery of healthcare through our referral automation software that balances the needs of patients, healthcare providers and payers to deliver significant benefits.

ReferWell has a dynamic and fast-paced start-up vibe, where contribution is more important than rank and results are more important than anything.

We have assembled a passionate team of industry thought leaders and cutting edge technologists, all with a “get it done” attitude and a track record of breakthrough thinking. We are driven by the vision to improve the quality of health care delivery. If you feel you belong on such a team, let us know why at 800-970-5875 or hiring@referwell.com.

Open Positions

Junior Sales Executive

-Job Responsibilties

The Junior Account Executive reports to the Vice President of Sales and is responsible for interacting with provider offices (both the physicians and their office staff) to educate them on the benefits of using the platform and encourage them to subscribe to the Premium (paid) service level. The key responsibility will be to line up appointments and demos for the Senior Account Executives. After demonstrating success lining up appointments, the person will go on sales calls with the Senior Account Executive. Also, responsible for leading by example to create a positive, results-oriented work environment with high employee sat, retention and strong deliverables orientation. Also responsible for various additional tasks as assigned by the Client Sales Director.

Primary Responsibilities include (but are not limited to):
  • Manage the entire sales process, from participating in the development of a market-by-market sales plan to the execution of that plan in collaboration with our referring clients and internal support staff.
  • Learn the system’s capabilities in sufficient detail to be able to demonstrate the system, answer users’ questions and engender confidence in getting them to sign onto and use the system.
  • Use Salesforce.com to track contacts and follow-ups, maintaining professional contacts and follow-through from initial conversations through subscription to the Premium (paid) service level.
  • Ensure that client phone/email/chat/text-based inquiries are promptly and professionally handled, then entered and tracked in Salesforce.com.
  • Demonstrate sufficient sales skills as to be able to handle provider staff objections yourself and get them to sign up (as well as being able to model objection-handling well enough to train additional Client Success Associates).
  • Participate in proactive outbound provider communication campaigns to build sign-ups, awareness and usage of the system across the markets assigned to your territory.
  • Solicit feedback from current and prospective users concerning functionality and ease of use, including clearly understanding enhancement suggestions so that they can be documented for our roadmap.
  • Serve as a point of escalation for staff for upsell, cross-sell, or customer satisfaction issues.
  • Maintain an unwavering positive, professional demeanor toward clients, prospects, and all staff.
  • Perform any additional or ad hoc tasks as assigned by the Client Sales Director.
-Desired Work Experience and Skills
  • Bachelor’s degree (or equivalent) is preferred.
  • Experience in healthcare sales is a must: directly calling on healthcare providers, preferably software (but device, pharma, or insurance services sales experience is also acceptable).
  • Healthtech experience (having been on the vendor side) is a big plus for any candidate.
  • Proven ability to build relationships with doctor offices, initiating contact and seeking commitment.
  • 2+ years’ experience in a provider-facing role or 1+ years managing salespeople is a must.
  • Expertise in leveraging all Microsoft Office applications as well as Salesforce.com – can’t be tech-averse, must be a quick learner.
The successful candidate will have:
  • Ability to be unflappable and to remain poised in the face of client objections and sales quotas.
  • Tenacity and proficiency at developing ‘trusted advisor’ status with customers and internal staff.
  • Ability to think independently and problem-solve to meet clients’ needs.
  • Strong organization skills and attention to detail through to issue completion; a thorough thinker.
  • Strong professionalism in written and verbal communication and interpersonal skills.
  • Effective time management, multi-tasking and strong prioritization skills.
  • Ability to project a professional and courteous manner with staff and clients at all times.
  • Driven to prepare for the sales day and week during off hours. This is not an 8-5 job.
-Salary and Commissions
Commensurate with experience and skill level (targeting $60-90K total compensation)
  • Be prepared to provide 3-4 references of prior work results; don’t waste your time applying if you can’t provide past examples of success in meeting a sales quota.
  • Working from the Brooklyn office.
  • Major medical coverage and unlimited vacation policy.
  • NY-based staff enjoy Startup New York abatement of NY state and city income tax.