Last Updated: September 1, 2016
Urgent Consult, Inc. D/B/A ReferWell ("Company" or "We") respects your privacy and is committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.referwell.com (our "Website") or use our mobile software application (the “App”) and our practices for collecting, using, maintaining, protecting and disclosing that information. (Together, the App and the Site are referred to as the “Applications.”)
This policy applies to information we collect:
It does not apply to information collected by:
Children Under the Age of 13
Our Applications are not intended for children under 13 years of age. No one under age 13 may provide any personal information to, through or on the Applications. We do not knowingly collect personal information from children under 13. If you are under 13, do not provide any information on or through the Applications, or on or through any of their features, use any of the interactive or public comment features of the Applications or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at 800-970-5875.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Applications, including information:
We collect this information:
Information You Provide to Us. The information we collect on or through our Applications may include:
Usage Details, IP Addresses And Cookies. As you navigate through and interact with our Applications, we may automatically collect certain information about your equipment, browsing actions and patterns, including:
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). See below for information on how you can opt out of behavioral tracking on the Website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
The information we collect automatically is statistical data, and does not identify any individual. It helps us to improve our Applications and to deliver a better and more personalized service by enabling us to:
The technologies we use for this automatic data collection may include:
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information to:
Disclosure of Your Information
We may disclose aggregated information about our users and information that does not identify any individual, without restriction.
We may also disclose your personal information:
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Your California Privacy Rights
California Civil Code Section 1798.83 permits California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed personal information (as defined under that statute) of that California resident, for direct marketing purposes in the preceding calendar year and the categories of personal information that was disclosed to them. If you are a California resident and you wish to make such a request, you may contact us at firstname.lastname@example.org , or write to us at physical address set forth below in the Contact Information section.
We have implemented measures designed to reasonably secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to or through our Applications. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Applications.