Virtually Integrated Networks That Drive Efficient Care Transitions

ReferWell solves the last mile challenge in health care — scheduling patients, getting them to follow through with their appointments and helping specialists close the loop.

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What Types of Care Transitions?

The Centers for Medicare & Medicaid Services defines a care transition as the movement of a patient from one setting of care to another. At ReferWell, we focus on all care transitions between providers, whether that care occurs in an ambulatory care setting, post-discharge or ED/Urgent Care.

We help networks virtually integrate so they can manage all care transitions across the patient journey with a focus on the factors that make these transitions successful – scheduling appointments efficiently, increasing show rate and seamlessly sharing clinical data regardless of EMR. Our Virtually Integrated Networks empower you to direct patients toward the highest-quality providers, increase patient compliance, reduce patient leakage and close more care gaps.

Who Uses ReferWell?

Payers and provider networks covering 2 million lives have managed more than 175,000 care transitions with ReferWell.

Health Plans

Improve member experience and outcomes while you close care gaps for member populations.

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ACOs & CINs

Improve network adequacy across disparate EMRs while reducing costly transitions and eliminating leakage.

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FQHCs & CHCs

Improve access to care and identify new 340B revenue to support care for the community.

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Health Systems

Strengthen relationships with community providers, direct care to the right hospital specialists and reduce revenue leakage.

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Proven to Change Patient and Provider Behavior

7X

Increase in rate of point of care appointment booking

60–110%

Increase in rate of patient follow through with referral appointments

35%

Increase in care gaps closed

57%

Increase in patients staying in network

2X

Increase in rate of specialists closing the loop

100%

Increase in network visibility

Why Virtually Integrated Networks Are Important

Half of all ordered care transitions don’t result in a visit, leading to $150 billion of unnecessary spend annually.

Medicare Advantage plans are missing more than $1,000 in revenue per member who has not received an annual Health Risk Assessment and been appropriately coded.

Health plans report that 5–30% of members haven’t received one or more of their preventive care visits each year, negatively impacting their revenue and hurting patient care outcomes.

The use of telehealth visits has increased exponentially since the onset of the pandemic and is expected to remain at historically high levels as both patients and providers become accustomed to it.

FQHCs currently only capture a fraction of the 340B program savings available from specialist prescriptions, leaving a precious source of funding underutilized.

Interoperability: ReferWell Makes it Easy

ReferWell is fully HIPAA compliant and integrates with all of the major EMRs and scheduling platforms in order to facilitate the sharing of clinical data between providers to improve the coordination of care — all while wasting less time on the phone and fax. ReferWell supports all integration protocols including Direct, HL7, FHIR and more.

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Contact Us

68 Southfield Ave, Suite 180
Stamford, CT 06902
(800) 970-5875
info@referwell.com